* We are an authorized Mitsubishi Printer Repair Service Center *  

Service policies as of  01-Jan-2020

We service Mitsubishi Photographic Printers
CP9550DW, CP9800DW, CP9810DW, CPD70DW, CPD707DW CP3800DW CPD80DW CPD90DW  and CPK60DWS

If you just bought a new Mitsubishi printer that you can't get working right out of the box, contact the dealer you bought the printer from.  It is their responsibility to get you running with a fully functioning printer. 
If your printer is DOA , they can provide the proper steps for replacement.

If your printer has been working fine but now requires WARRANTY SERVICE :

• first call us at 407-521-9882 so we know your printer is coming 
• Ship the printer in the original box with the ink sheets and media you were using when the problem started
• INSURE and SHIP your printer to us. 
• Include a detailed description of the problem including any photo samples which show the problem and a copy of your invoice. 
• We can only fix the problems you send us & can recreate, so please be thorough.
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• Note - You must have an invoice from an Authorized USA Mitsubishi Reseller.  Tech support case ids are not a substitute for the invoice.  Claims can not be processed thru Mitsubishi without an invoice.